Wholesale Inquiries

Terms and Conditions of Wholesale Purchases

 

To order wholesale please contact us directly on: wholesale@bellacashmere.mt

Summary

  • Minimum first order is €400 ex. VAT
  • Minimum reorder value is €200 ex. VAT
  • Customers will be required to pay on a pro-forma basis

Payment can be made by credit card, debit card or BACS payment.
All goods remain the property of Bella Cashmere  until paid for in full.

Vat

VAT will be charged at current rates for all orders to Malta
For EU Customers: your VAT number will be required or VAT will be charged.

Minimum Order Vat

Minimum trade order for first order only is €400 (ex VAT) for legitimate trade customers.
There is a minimum order of two per item..
Our minimum reorder quantity is two per item.

Dispatch

We will endeavour to dispatch your order within 48 hours, unless requested otherwise and agreed

Shipping

MAINLAND SHIPPING

ORDERS UNDER :
Shipping costs between

ORDERS OVER €400
Shipping is free of charge
All orders will be shipped via

SPECIAL DELIVERY

  • Next Day Special Delivery (Guaranteed by 12pm) is available.
  • Orders must be placed before 12pm Monday-Friday for same day dispatch and will incur a shipping cost of ????

 

EU & WORLDWIDE SHIPPING

Shipping outside of the UK will be quoted once orders have been placed.

Back Orders

If you choose to split your order to delay some of the product arriving, then the standard shipping charges will be applied for each order.
If we have to put some items on back order as we are awaiting the stock, then we will cover the extra shipping charges involved with this.

Faults of shortfall

Notification of shortfall goods is required within 3 days of delivery.
You will be sent replacements where possible or a credit will be applied to your account.

Returns

FAULTY ITEMS
We do our very best to ensure that all of our goods are perfect, however occasionally there may be a fault. If you should find a faulty item in your order then we would be happy to issue a replacement or credit note. Bella Cashmere will not accept returned items that have been damaged through misuse, neglect or accident.

RETURNING A PURCHASE
If, upon delivery, you notice that any of the products in your order are faulty, damaged or you are not 100% satisfied with your purchase, please follow the steps below:

  • Notify us as soon as possible after receiving the goods  by email wholesale@bellacashmere.mt
  • We can only accept items that are returned within 6 months of their delivered date.  

All products to be returned must be with their original packaging and be in an unworn condition. We will not refund goods that have been worn, or not in their original packaging or show obvious signs of abuse.

Cashmere

Our cashmere is handmade in Nepal. It is super soft, but please note that it is a natural fibre and can pill when touched.
We cannot accept returns of cashmere that has become pilled.

Packaging

We have select packaging , detail of which can be sent to you on request: wholesale@bellacashmere.mt

  • Luxury Gift Carrier Bags (unbranded) – Cashmere, Ponchos and Wraps
  • Acid Free Tissue
  • Luxury Gift Boxes (unbranded)